Privacy Policy

This Privacy Policy explains how Guardian OÜ ("we", "our", or "us") collects, uses, and protects your personal data when you use our website, services, and devices. We are committed to safeguarding your privacy in accordance with the EU General Data Protection Regulation (GDPR). Guardian OÜ is registered in Estonia (registry code: 16998791), with a legal address at Lauteri 3, Tallinn, Estonia. For any questions, contact us at info@guardianhome.eu.

1. What Personal Data We Collect

We may collect and process the following personal data: Contact details: name, email address, phone number, delivery address. User account data: username, login details, subscription status. Sensor data: non-personal behavioral data (e.g., movement activity, sensor events). Payment information (handled securely by third-party processors). Technical data: IP address, browser type, device information. Website usage data (via cookies and analytics).

2. Why We Collect This Data

We collect and use personal data to: Provide our services and ship your devices. Set up and manage your Guardian system. Send alerts and notifications based on sensor activity. Improve service reliability and performance. Send account or billing-related communication. Comply with legal and regulatory requirements.

3. Data Security

All personal data is stored on secure EU-based servers. Sensitive data is encrypted and access is strictly limited. We follow industry-standard security practices to protect your data. We may use trusted third-party services to process your data securely: Google Analytics – for anonymous website traffic statistics. Stripe / Montonio – for payment processing. Hosting providers – for secure cloud-based storage within the EU. These third parties process data in compliance with GDPR and only on our instructions.

4. Your Rights

As a data subject, you have the right to: Access your personal data. Correct inaccurate or incomplete data. Delete your data ("right to be forgotten"). Restrict or object to certain processing. Withdraw consent at any time (where applicable). Lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon). To exercise these rights, contact us at info@guardianhome.eu.

5. Contact

For questions about this Privacy Policy or your data rights, contact: 📧 info@guardianhome.eu 🏢 Guardian OÜ Lauteri 3, Tallinn, Estonia Registry Code: 16998791

Last Updated: January 2024