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FAQ

Answers to common questions

With a 2-year battery life, these sensors are designed for easy placement at key room entries using the secure double-sided tape provided in the package. No wires or technical knowledge are needed, making installation smooth and calming. For extra support, remote assistance and step-by-step video guides are available to help you through every stage of the process.
We recommend adding at least three close contacts to the system for the most important alerts. This minimizes the chance of missing a critical notification. If a notification is still missed, it's saved in the system and will appear as a priority alert the next time any contact opens their phone.
Our system is designed to minimize false alarms by using smart sensors that detect only significant or unusual activity. Plus, with customizable alerts, you only receive notifications for the specific events you've selected, ensuring you stay informed without unnecessary interruptions.

Guardian is a subscription-based service with no upfront device costs. You only pay a monthly fee, depending on the level of care you choose.

  • Plans start from just €13/month
  • The most complete setup — covering all key areas of safety, health routines, and independence — is €43/month

You can start small and add more sensors over time, as your needs grow. All plans include full support, automatic alerts, mobile access, and free shipping.
Yes, we offer a satisfaction guarantee with a money-back option. If you're not satisfied, you can return the product within a 1 month trial period for a full refund.

Do you have questions or concerns? We are here to help you!

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