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This Privacy Policy explains how Guardian OÜ ("we", "our", or "us") collects, uses, and protects personal data when you use our website and services. Our services are directed at businesses and care organisations. We are committed to safeguarding privacy in accordance with the EU General Data Protection Regulation (GDPR). Guardian OÜ is registered in Estonia (registry code: 16998791), with a legal address at Lauteri 3, Tallinn, Estonia. For any questions, contact us at info@guardianhome.eu.
We may collect and process the following data: Business and contact details: organisation name, contact name, email address, phone number, business address. Account and contract data: login details, contract or pilot agreement information. Sensor and system data: non-personal behavioural data from Guardian systems (e.g. activity, alerts) used to provide the service. Payment and invoicing information (handled securely by third-party processors where applicable). Technical data: IP address, browser type, device information. Website usage data (via cookies and analytics).
We collect and use data to: Provide and support our services and deliver hardware and software. Set up and manage Guardian systems for care organisations. Send alerts and service-related communications. Improve service reliability and performance. Fulfil contractual and invoicing obligations. Comply with legal and regulatory requirements.
All personal data is stored on secure EU-based servers. Sensitive data is encrypted and access is strictly limited. We follow industry-standard security practices to protect your data. We may use trusted third-party services to process data securely: Google Analytics – for anonymous website traffic statistics. Payment processors – for invoicing where applicable. Hosting providers – for secure cloud-based storage within the EU. These third parties process data in compliance with GDPR and only on our instructions.
As a data subject, you have the right to: Access your personal data. Correct inaccurate or incomplete data. Delete your data ("right to be forgotten"). Restrict or object to certain processing. Withdraw consent at any time (where applicable). Lodge a complaint with the Estonian Data Protection Inspectorate (Andmekaitse Inspektsioon). To exercise these rights, contact us at info@guardianhome.eu.
For questions about this Privacy Policy or your data rights, contact: 📧 info@guardianhome.eu 🏢 Guardian OÜ Lauteri 3, Tallinn, Estonia Registry Code: 16998791
Last Updated: January 2024
